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U.S. health care is broken — and it’s getting worse : NPR

by Maria Aspan
December 4, 2025
in Health
Reading Time: 17 mins read
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Flags fly at half-staff exterior the UnitedHealthcare company headquarters in Minnetonka, Minn., on Dec. 4, 2024, after CEO Brian Thompson was shot useless on a road in New York Metropolis. The stunning act of violence sparked a widespread client outcry over U.S. well being care prices and denied claims.

Stephen Maturen/Getty Photographs


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Stephen Maturen/Getty Photographs

One 12 months after UnitedHealthcare’s CEO was shot and killed, the disaster in U.S. well being care has gotten even worse — in methods each apparent and hidden.

A doctor places a stethoscope on a patient's chest at a clinic in Stanford, California, on April 9, 2019. The patient is wearing a short-sleeved shirt, and the doctor is wearing a white doctor's coat.

Individuals more and more cannot afford medical health insurance. The prices of each Obamacare and employer-sponsored insurance coverage are set to skyrocket subsequent 12 months, in a rustic the place well being care is already the most costly within the developed world.

But at the same time as prices surge, the businesses and the traders who revenue from this enterprise are additionally struggling financially. Shares in UnitedHealth Group, the enormous conglomerate that owns UnitedHealthcare and that performs a key function within the bigger inventory market, have plunged 44% from a 12 months earlier. (It was even worse earlier than a rally in UnitedHealth shares on Wednesday.)

“UnitedHealth’s repute within the funding group, earlier than December 4 final 12 months, was [as] a secure place to place your cash. And that mainly bought all blown up,” says Julie Utterback, a senior fairness analyst who covers well being care corporations for Morningstar.

Then, on Dec. 4, 2024, UnitedHealthcare CEO Brian Thompson was shot on a Manhattan road on his technique to an investor occasion. The stunning act of violence sparked a widespread client outcry over U.S. well being care prices and denied claims, and plunged UnitedHealth Group right into a public relations catastrophe.

Health care advocates are shown protesting care denials at UnitedHealthcare's offices on July 15, 2024 in Minnetonka, Minnesota.

NEW YORK, NEW YORK - DECEMBER 19: People demonstrating against the healthcare industry stand outside Federal Criminal Court as Luigi Mangione, suspect in the killing of UnitedHealthcare CEO Brian Thompson, appears during an arraignment hearing on December 19, 2024 in New York City. (Photo by John Lamparski/Getty Images)

However that was solely the beginning of the enterprise woes for the corporate and its whole business — that are going through regulatory scrutiny, tightening margins, and investor skepticism. Lots of UnitedHealth’s prime opponents have additionally seen their shares endure prior to now 12 months, at a time when the inventory market usually has been hitting tech-driven file highs. The S&P 500’s healthcare index has lagged the bigger market. And a few Wall Road analysts are bracing for one more rocky 12 months within the enterprise of well being care.

“Close to time period, there’s much more volatility to come back,” says Michael Ha, a senior fairness analysis analyst who covers well being care corporations for funding financial institution Baird.

Dec. 4 began to disclose the depth of U.S. well being care issues

This wide-ranging disaster for each shoppers and companies underlines the brokenness of the U.S. well being care system: When neither the individuals it is imagined to serve nor the individuals earning profits from it are completely satisfied, does it work in any respect?

“We’re actually at an inflection level,” says Katherine Hempstead, a senior coverage officer on the Robert Wooden Johnson Basis and the creator of a ebook in regards to the insurance coverage business.

“Each section of the medical health insurance enterprise proper now could be confused,” she provides.

These stresses grew to become brutally seen a 12 months in the past — and persist at the moment. Luigi Mangione, the 27-year-old suspect in Thompson’s killing, was in courtroom this week for hearings forward of his trial.

However the disaster in U.S. well being care is way greater than his case. Listed below are three predominant methods it is enjoying out this 12 months, from Primary Road to Wall Road.

Costs are going up — and persons are on the brink of go with out medical care

Irrespective of the way you get your medical health insurance, it can doubtless value extra subsequent 12 months.

For the roughly 24 million individuals who get their insurance coverage by way of the federal government’s well being care exchanges, Inexpensive Care Act subsidies are set to run out on the finish of the 12 months — sending premiums hovering. One other 154 million persons are insured by way of their employers — and premiums for these plans are additionally set to skyrocket.

These families' health care costs will balloon if Congress doesn't act on the ACA

Prices are rising for a number of causes: Drug corporations have developed more practical most cancers therapies and weight-loss medicine, which they will cost extra for. Extra persons are going again to the physician after the pandemic stored them away, which is creating extra demand and permitting suppliers and hospitals to extend costs. And a few hospitals, docs’ places of work, insurance coverage corporations and different companies inside the well being care system have merged or consolidated, typically permitting the remaining companies to boost costs for his or her providers.

The tip result’s that just about half of U.S. adults count on they will not be capable of afford crucial well being care subsequent 12 months, in keeping with a Gallup ballot printed final month.

Jennifer Blazis and her household are amongst them.

“It simply at all times blows me away, how a lot I’ve to contemplate value when one thing occurs with the youngsters,” the 44-year-old nonprofit employee and mom of 4 advised NPR this fall in an interview for its Price of Residing sequence.

This image shows photos of a stethoscope, a medical exam room with an examination table and a computer keyboard and mouse. The photos are arranged on a grid backdrop, and green up arrows are scattered on the grid.

Blazis and her household stay in Colorado Springs and get their insurance coverage by way of her husband’s small property-management enterprise. She says she’s suspending leg surgical procedure that will tackle a situation that is inflicting her ache, however which her docs say isn’t but pressing.

“We wait to go to the physician as a result of we all know if we do, we will get hit with only a large invoice,” Blazis says. “And that is with … a very good medical health insurance plan that our [family] firm pays a ton of cash for.”

But even the largest companies promoting these providers are struggling

A few of these elevated prices are additionally hitting insurers — even those that additionally management different components of the well being care ecosystem.

UnitedHealth Group is way over simply the proprietor of the most important U.S. medical health insurance firm. It is one of many largest corporations on this planet, and it is concerned in nearly each a part of how People entry well being care — from using or overseeing 10% of the docs they see to processing about 20% of the prescriptions they fill.

Former UnitedHealth CEO Andrew Witty testifies before the Senate Finance Committee in May 2024, over a massive data breach at his company's Change Healthcare. UnitedHealth's business and reputational problems have mounted since then, and Witty resigned "for personal reasons" on Tuesday. (Photo by Kent Nishimura/Getty Images)

A trader works on the floor of the New York Stock Exchange (NYSE) on April 17, as the Dow was pressured by UnitedHealth Group's disappointing profit outlook. Over the past month, shares in the massive health care conglomerate have plunged more than 50 percent. (Photo by TIMOTHY A. CLARY/AFP via Getty Images)

It is also one of the vital influential shares on Wall Road. UnitedHealth Group is considered one of 30 corporations that makes up the blue-chip Dow Jones Industrial Common — so what occurs with its shares helps decide what occurs with the general inventory market.

The corporate has had a depressing 12 months on each fronts. The explanations come all the way down to earnings, greater than PR: UnitedHealth and its opponents have been going through rising prices within the Medicare Benefit companies that enable personal insurers to gather authorities funds for managing the care of seniors.

These applications had been as soon as extensively seen as moneymakers for large well being insurers, however now they’ve gotten UnitedHealth embroiled in monetary and regulatory hassle, together with a Division of Justice investigation into its Medicare enterprise. The corporate abruptly changed its CEO in Could, a number of months earlier than it acknowledged that it was going through the federal government probe.

Now UnitedHealth is making an attempt to eliminate about 1 million Medicare Benefit sufferers — and in any other case transfer on from the previous 12 months’s many issues.

“We need to present that we are able to get again to the swagger the corporate as soon as had,” Wayne DeVeydt, UnitedHealth’s chief monetary officer, advised traders final month.

One outstanding investor is betting it could actually: In August, Warren Buffett’s Berkshire Hathaway disclosed that it had purchased greater than 5 million shares in UnitedHealth Group. The information helped carry the inventory from its depths — however it nonetheless has an extended technique to go for each its share value and its earnings to recuperate from this 12 months’s droop.

Chief Government Stephen Hemsley acknowledged as a lot in October, promising traders “larger and sustainable, double-digit progress starting in 2027 and advancing from there.”

Spokespeople for UnitedHealth declined to remark for this story.

Wall Road used to suppose well being care was secure. It is ready for a turnaround

Well being care spending accounts for a few fifth of the U.S. financial system, making the for-profit corporations that earn this cash a number of the strongest on this planet.

That is helped their enchantment to traders, who historically have a tendency to contemplate well being care shares “defensive,” or secure, investments. That enchantment generally overrides the business’s present monetary challenges: Up to now month, as Wall Road had its now-quarterly panic over the unreal intelligence bubble, well being care shares truly outperformed the broader marketplace for a number of weeks.

Nonetheless, well being care is massively lagging the market in the long run.

Morningstar’s Utterback is optimistic that the business can ultimately flip round its deeper monetary, regulatory and reputational issues. She even calls most well being care shares “undervalued” at the moment — however she warns that traders must have loads of endurance in the event that they need to see bets on the sector repay.

“My specific forecast interval is 10 years. It isn’t three,” she says. “There is a murky outlook right here for the following couple years, at the least.”



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