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The new buy now pay later rules set to protect shoppers

by Christopher McKeon
May 20, 2025
in Finance
Reading Time: 3 mins read
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New laws to be launched on Monday goals to rein within the “wild west” of purchase now, pay later (BNPL) merchandise, providing better safety for consumers.

Issues have grown over the dearth of regulation within the sector, which has seen an estimated 10 million customers probably taking over unsustainable debt.

Financial Secretary to the Treasury, Emma Reynolds, described the present BNPL panorama as a “wild west – leaving shoppers uncovered.”

The brand new guidelines will mandate affordability checks for debtors earlier than they’ll entry BNPL companies.

This measure is designed to stop shoppers from spiralling into debt. Moreover, the laws will guarantee fairer and quicker entry to refunds and grant shoppers the correct to complain to the Monetary Ombudsman, bringing BNPL in step with rules governing different credit score varieties.

These adjustments comply with a Treasury session final 12 months, which explored putting BNPL corporations beneath the supervision of the Monetary Conduct Authority (FCA) and making use of the Shopper Credit score Act to the sector.

In keeping with Ms Reynolds, the brand new rules will strike a stability between defending consumers from “debt traps” and offering the BNPL trade with the “certainty it wants to take a position, develop and create jobs.”

The legislation will impose new standards on BNPL firms amid concerns a lack of regulation has led some of the 10 million people who use it to take on too much debt.

The laws will impose new requirements on BNPL corporations amid considerations a scarcity of regulation has led among the 10 million individuals who use it to tackle an excessive amount of debt. (Getty Photos)

Residents Recommendation welcomed the laws, saying it was “a vital step in the direction of higher protections for shoppers”.

Tom MacInnes, director of coverage at Residents Recommendation, stated: “For too lengthy, folks have been uncovered to unaffordable debt from a BNPL sector that has operated in a regulatory space.

“For a while, this has had dire penalties. Many individuals are struggling to repay credit score they’ll’t afford, falling behind on important payments and infrequently needing emergency help, like meals financial institution vouchers.”

He added that this was “not the top of the highway”, and urged the FCA to “act swiftly to set out the robust client safeguards which can be so urgently required”.

The adjustments have additionally been welcomed by BNPL corporations, with one – Clearpay – suggesting it could result in extra folks utilizing the product.

A spokesperson for the corporate stated laws would “create a extra sustainable basis for the way forward for BNPL because it continues to develop as an on a regular basis cost choice for shoppers”.



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