Joe Maring / Android Authority
TL;DR
- Some T-Cellular customers are receiving a textual content message from the service saying that their line is now not eligible for the DashPass by DoorDash profit.
- The message warns that when you don’t change to an eligible plan or cancel the DashPass subscription, you’ll mechanically be charged $96 per yr plus tax till you cancel.
- These customers declare that they’ve made no modifications to their plans.
Again in July, T-Cellular started providing a brand new perk for its prospects. These on eligible plans may make the most of one free yr of DashPass by DoorDash. When the profit first rolled out, it was out there to an extended listing of plans, together with Expertise Past, Expertise Extra, Go5G Subsequent, Magenta MAX, and extra. Now some T-Cellular prospects are studying that they could now not be eligible for the perk that ought to have lasted them till 2026.
Don’t need to miss the very best from Android Authority?
Over on Reddit, there are reviews of T-Cellular prospects receiving a textual content message from the Un-carrier. The message claims that their line is now not eligible for the DashPass perk, they usually’ll want to modify to an eligible plan to maintain it. It additionally warns that if the consumer doesn’t change to an eligible plan or they fail to cancel their DashPass subscription, they’ll mechanically be charged $96 per yr plus tax till they cancel.
If you happen to’re unfamiliar with DashPass by DoorDash, it’s a subscription that knocks supply charges right down to zero and reduces service charges. It’s a service that prices $9.99 per thirty days or $96 for an annual plan. For anybody who steadily orders out, this profit may show you how to save a good amount of cash.
In keeping with these T-Cellular prospects, they haven’t made any modifications to their plan, and are confused as to what may have triggered this message. One commenter who additionally obtained the message mentioned that T-Drive, T-Cellular’s social media buyer assist crew, is trying into the difficulty.
On T-Cellular’s FAQ web page for the perk, it seems like the corporate has altered the fantastic print on who’s eligible. Beforehand, it was listed that the next plans had been eligible:
- Expertise Past
- Expertise Extra
- Go5G Subsequent
- Go5G Plus
- Magenta MAX
- T-Cellular ONE with ONE+
- Go5G (with a minimum of two traces)
- Magenta (with a minimum of two traces)
- Magenta Plus (with a minimum of two traces)
- T-Cellular ONE (with a minimum of two traces)
Now this part solely mentions Expertise Past and Expertise Extra plans. It’s additionally value noting that the FAQ says, “If there are modifications to your T-Cellular fee plan that disqualify you from the DashPass perk, your DashPass membership will mechanically change to a paid DashPass Annual plan.”
Android Authority has reached out to T-Cellular for remark. We are going to replace this text if we obtain a response.
Thanks for being a part of our neighborhood. Learn our Remark Coverage earlier than posting.
