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Software stocks enter bear market on AI disruption fear with ServiceNow plunging 10%

by Yun Li
January 31, 2026
in Markets
Reading Time: 5 mins read
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Software program shares on Thursday slid deeper into an ongoing intense sell-off this 12 months as buyers recoiled from the sector on rising fears that synthetic intelligence might upend many companies’ enterprise fashions.

The iShares Expanded Tech-Software program Sector ETF (IGV) dropped 5.4% for its largest one-day decline since final April in the course of the tariff-triggered downturn. The fund is now down about 22% from its current excessive, pushing the software program trade into bear-market territory and underscoring how rapidly sentiment has turned towards one among Wall Road’s former favourite industries.

Month thus far, IGV is down greater than 13%, on tempo for its worst month since October 2008 when the fund fell 23%.

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The iShares Expanded Tech-Software program Sector ETF over one 12 months

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ServiceNow 5 days

“Good, however not ok,” Morgan Stanley analysts stated in a notice of ServiceNow’s report. “In an setting of heightened investor skepticism on incumbent software distributors, secure progress, in step with expectations, probably falls in need of shifting the narrative.”

The stress has deepened throughout the sector as buyers query whether or not AI opponents and automation instruments might erode demand for conventional software program licenses and workflows. Valuations as soon as justified by regular subscription progress are being recast as buyers assess the likelihood that AI might completely shrink long-term income potential.

Megacap Microsoft added to the stress, sliding 10% after reporting a slowdown in cloud progress for the fiscal second quarter, placing the inventory on observe for its steepest one-day drop since March 2020. The corporate additionally issued softer-than-expected steerage on working margin for the fiscal third quarter.

Investor unease has been amplified by the speedy tempo of AI improvement itself. Anthropic launched Claude Opus 4.5 late final 12 months, its third main mannequin launch in simply two months. The corporate stated the mannequin excels at coding, working computer systems and aiding with advanced enterprise duties, with supreme customers together with skilled software program builders and data employees equivalent to monetary analysts, consultants and accountants.

“It’s a little embarrassing that in 10 days, Anthropic was in a position to invent, co-work, put it out and everyone … might take a look at it and go, ‘Wow, why is not Microsoft doing that? Why do not I find out about that?’ And that could be a narrative they should repair,” Ben Reitzes, head of expertise analysis at Melius Analysis, stated on CNBC’s “Squawk on the Road.” “I feel persistence goes to run skinny on the Road.”

Additionally on Thursday, SAP slid 15.2% after the German software program big reported weaker-than-expected progress in its cloud contract backlog for the fourth quarter. Present cloud backlog rose 16% to 21.1 billion euro (US$25.3 billion), falling in need of expectations for about 26% progress, which UBS analysts referred to as a “disappointment.”

ServiceNow CEO Invoice McDermott sought to counter investor fears on the corporate’s earnings name Thursday, saying issues that AI will displace software program distributors are misplaced.

“The true payoff comes when trillions of tokens transfer past pilots to be embedded straight into the workflows the place enterprise selections are made,” McDermott stated. “ServiceNow is the gateway to this shift, serving because the semantic layer that makes AI ubiquitous within the enterprise.”

He added that as a result of AI methods are probabilistic, firms nonetheless want workflow software program to make sure constant enterprise outcomes.

— With help from CNBC’s Samantha Subin.



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