India’s rise in world ease of doing enterprise rankings might look spectacular on paper, however for entrepreneurs working by real-life authorities portals, the expertise is way extra sophisticated.
Govardhan Reddy, a Bengaluru-based startup founder, not too long ago took to LinkedIn to focus on what many enterprise homeowners quietly face day by day — navigating a number of on-line authorities methods that don’t all the time work collectively.
In a publish titled “What’s Unsuitable with India’s Portals?”, Reddy shared how a easy password reset on Karnataka’s PTO-007 portal led to 6 visits to authorities places of work and nonetheless didn’t get resolved.
However the situation, he factors out, goes far past one portal. Throughout main platforms — PAN, Aadhaar, GST, Passport — every follows its personal algorithm on how names are entered and saved, resulting in mismatches and countless paperwork.
“PAN needs First Title, Center Title, Final Title. Aadhaar says Surname, Center Title, Final Title. GST has its personal logic. Passport? God solely is aware of what they’re asking,” Reddy writes.
He additionally factors to how regional variations in naming conventions add to the confusion. “First Title” in North India typically means one thing totally different in South India, the place initials are widespread.
The actual problem, Reddy says, is an absence of coordination between departments. “PAN says surname begins from the fifth character. Aadhaar disagrees. Banks and companies wrestle to reconcile these variations, and entrepreneurs spend months attempting to repair primary mismatches,” he explains.
Calling for a sensible resolution, Reddy suggests bringing collectively all key departments — PAN, Aadhaar, GST, Revenue Tax, Passport, Banks — to agree on one naming commonplace.
“One India, One Naming Conference, Zero Chaos,” he says. “Entrepreneurs want clear methods that work collectively — not months of forwards and backwards over a reputation.”
