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Samsung tests smartphone feature that hides your data from repair shops

by Euro Times
August 1, 2022
in Technology
Reading Time: 2 mins read
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In a nutshell: Samsung is experimenting with a brand new characteristic in South Korea referred to as “restore mode.” Because the title suggests, it is a particular setting which you can toggle on if you take your cellphone in for repairs that protects your knowledge from nosy restore technicians.

Now that Samsung has pointed it out, it sounds unusual to say that we hand over our telephones, with all their delicate knowledge onboard, to restore retailers with the password on a slip of paper. Many minor repairs do not require the cellphone to be unlocked, however those who do current a major safety danger when you have necessary data in your cellphone, notably in case you use it for work.

There have been many documented cases of restore technicians misusing their entry to clients’ telephones (or PCs earlier than that) and getting caught. In 2016, two staff at Pegatron, one among Apple’s main restore contractors, discovered specific photographs of a school pupil on her cellphone and posted them on her Fb account. She sued Apple for $5 million and settled privately for a multi-million greenback sum, which was finally paid for by Pegatron. Apple performed an “exhaustive investigation” afterward.

Samsung’s restore mode is supposed to forestall comparable conditions from occurring. Within the mode, the cellphone turns into a clean canvas: your pictures, messages, and accounts all disappear and solely the default apps stay seen. It lets technicians attempt all the traditional cellphone features, like taking a photograph to see if the digicam has been repaired efficiently, however retains them contained in an remoted setting. Ars Technica speculates that the mode works by creating a brand new, momentary consumer account inside a distinct drive partition.

Samsung says restore mode will probably be added on an upcoming replace for the South Korean model of the S21 sequence, with extra units to observe. When the characteristic arrives, you can discover it in Settings > Battery and Gadget Care > Restore Mode. This can restart the cellphone and take you to the clean account, which does not require a password. To disable it, you merely restart your cellphone once more, unlock it the same old manner, and it will be again to regular.

Given how helpful it sounds, we might prefer to see a restore mode change into a typical characteristic on extra units. It might conceivably change into a default Android characteristic, however earlier than that may occur, Samsung wants to complete testing and launch it to the general public for the newer S22 sequence in addition to internationally. No phrase on when that will probably be, however hopefully within the not-too-distant future.

Picture credit score: Shri



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Tags: DatafeaturehidesRepairSamsungshopssmartphonetests
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