The Indian quick-commerce trade is predicted to develop to $5 billion on the again of the fast enlargement, a report by TeamLease Providers said on Wednesday.
This may consequence within the creation of jobs for about 5-5.5 lakh individuals within the subsequent yr, based on the recruitment company’s information.
Fast commerce refers to ultra-fast deliveries, typically inside 10-Quarter-hour.
At the moment, the sector employs 2.5-3 lakh outside supply companions and 70,000-75,000 under-the-roof staff. This contains darkish shops and warehouses, the research stated.
“India’s Q-Commerce sector is increasing at an unprecedented charge, with the market dimension projected to achieve $5 billion by 2025, rising at a CAGR of 10-15%. The surge in last-mile supply, darkish retailer operations, and warehouse administration roles is especially as a consequence of growing classes of merchandise, an increase within the variety of cities and progress in volumes,” TeamLease Providers Senior VP and Enterprise Head Balasubramanian A advised PTI.
He predicts that jobs underneath the roof and supply companions will enhance by 50% every, thereby leading to total jobs within the Q-Commerce sector to over 5-5.5 lakh within the subsequent yr.
Based on Balasubramanian, as attrition charges stay excessive, companies should prioritise workforce skilling, structured retention methods, and AI-driven workforce administration to construct a sustainable expertise pipeline and drive long-term progress.
The report relies on information from 19,000 TeamLease associates from January to December 2024.
The report revealed that employment distribution information signifies that Karnataka (20%), Maharashtra (19%), and Telangana (13%) are the first hubs for Q-Commerce jobs, whereas Haryana and West Bengal every account for 4% of the workforce.
The sector can be characterised by a excessive focus of entry-level roles, with 71% of staff holding tenth or Twelfth-grade {qualifications}.
This displays a concentrate on fundamental talent units corresponding to smartphone proficiency, digital literacy, and last-mile supply experience, stated the report.
Nevertheless, the trade faces a major problem with excessive attrition charges pushed by intense competitors and frequent job-switching, it said.
To handle this, firms are more and more investing in workforce coaching, upskilling applications, and structured retention methods to boost effectivity and guarantee long-term workforce stability, added the report.
—With PTI inputs
