Microsoft has stated a latest deployment that contained a “damaged connection to an inside storage service” was the doubtless reason for an outage that left many customers unable to entry or use varied Microsoft 365 apps for a number of hours.
The service points, which began on the night of Wednesday July 20 and continued into Thursday morning, slowed down or prevented entry to a number of Microsoft companies, together with Microsoft Groups, Trade Server, Microsoft 365 admin heart, Yammer, Microsoft Phrase and different Workplace purposes. The problem additionally prevented autopatching inside Microsoft Managed Desktop and different companies.
Microsoft stated most service availability was up and working as of this morning (July 21), though some companies are nonetheless affected by points, which means customers could wrestle to entry some Microsoft 365 companies in the interim.
“We have decided {that a} latest deployment contained a damaged connection to an inside storage service, which has resulted in impression,” the company Tweeted.
We have decided {that a} latest deployment contained a damaged connection to an inside storage service, which has resulted in impression. We’re working to direct site visitors to a wholesome service to mitigate impression. Further data will be discovered within the admin heart below TM402718.
— Microsoft 365 Standing (@MSFT365Status) July 21, 2022
It added: “Service availability has largely recovered with just a few service options nonetheless requiring consideration. We’ll proceed to observe the service whereas the remaining actions are accomplished.”
Based on Microsoft, the total record of affected companies embrace:
- Microsoft Groups (Entry, chat, and conferences)
- Trade On-line (Delays sending mail)
- Microsoft 365 Admin heart (Lack of ability to entry)
- Microsoft Phrase inside a number of companies (Lack of ability to load)
- Microsoft Kinds (Lack of ability to make use of through Groups)
- Microsoft Graph API (Any service counting on this API could also be affected)
- Workplace On-line (Microsoft Phrase entry points)
- SharePoint On-line (Microsoft Phrase entry points)
- Mission On-line (Lack of ability to entry)
- PowerPlatform and PowerAutomate (Lack of ability to create an atmosphere with a database)
- Autopatches inside Microsoft Managed Desktop
- Yammer (Affect to Yammer experiments)
- Home windows 365 (Unable to provision Cloud PCs)
