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Japan’s Rakuten Mobile says service restored after 2-1/2 hour system failure By Reuters

by Reuters
September 4, 2022
in Finance
Reading Time: 1 min read
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© Reuters. FILE PHOTO: The brand of Rakuten is pictured on the headquarters of Rakuten in Tokyo, Japan, Could 15, 2019. REUTERS/Sam Nussey

TOKYO (Reuters) -Japan’s Rakuten Cell Inc mentioned on Sunday that its service for customers on Rakuten UN-LIMIT VII plans had been restored, after a system failure triggered difficulties making calls and sending information for over two hours.

The cell service, a completely owned subsidiary of Rakuten Group Inc, didn’t say what number of customers had been affected by the problem, which lasted about 2-1/2 hours after beginning shortly earlier than 11:00 a.m. native time.

It mentioned in a press release that service was restored at round 1:26 p.m. on Sunday (0426 GMT Sunday).

Japan’s inside affairs ministry in August issued uncommon administrative steerage to rival wi-fi service KDDI (OTC:) Corp after tens of hundreds of thousands of customers had been affected by community troubles in early July.



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Tags: failureHourJapansmobileRakutenrestoredReutersservicesystem
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