Aviva says it stopped greater than £60 million in bogus insurance coverage claims within the first half of this yr.
The insurance coverage big mentioned it prevented greater than 6,000 fraudulent insurance coverage claims within the first half of 2025, amounting to greater than £60 million in prevented fraud.
Aviva mentioned it has seen a 3% improve within the variety of bogus claims being detected in contrast with the primary half of 2024.
It added that it’s persevering with to put money into fraud detection, serving to to cut back the strain on premiums.
Scams it has uncovered embody crash-for-cash, the place street collisions are intentionally staged.
In a single incident, a moped driver slowly collided with an Aviva buyer’s automotive, which was stationary, the insurer mentioned. It mentioned the declare was withdrawn when dashcam footage from Aviva’s buyer was shared.
One other declare uncovered by the insurer concerned a photoshopped doc exhibiting a non-existent date – November 31.
In one other case, somebody tried to assert for a broken cellphone and watch, utilizing “proof” copied from images discovered on-line. Aviva mentioned its routine checks shortly confirmed this.
Pete Ward, head of claims counter fraud at Aviva, mentioned: ”As our newest figures present, we proceed to detect giant volumes of opportunistic and organised claims fraud.
“The rise in detected fraud displays our dedication to defending sincere prospects from the bodily, emotional, and monetary penalties of fraud.
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“This consists of defending prospects from exaggerated and fraudulent claims and deterring would-be fraudsters from concentrating on Aviva. Insurance coverage fraud isn’t a victimless crime, and we’re dedicated to tackling it.”
